It is our first priority to ship your order as soon as goods become available and full payment including shipping is received.

Hong Kong SAR (local) Shipping

Shipping is free within Hong Kong SAR territory for order amount of HKD300 & up. We use Hong Kong Post's Local Registered Packet or Parcel Services and delivery takes around 2-3 days. Occasionally, we may use courier service to deliver goods as we see fit.   We do not have retail shop and self pick-up service is not provided.
 

International (overseas) Shipping  

We ship to most countries using the Hong Kong Post's EMS (aka Speedpost), Air Parcel, Registered Air-mail and Registered Small Packet service. Since shipping cost depends on several factors including your address, product weight, packing measurement and level of service required, sorry our system is not smart enough to calculate shipping automatically at the time of check-out.  We will advise you the least costly service in our order confirmation email. 

For wholesale and bulk shipments, TNT Express service, DHL Global Forwarding air and sea service are available by request.

Customer who wants to estimate shipping fee before placing an order - please use the online postage calculator provided by the HK Post Office at http://www.hongkongpost.hk/en/postage_calculator/index.html

Steps to estimate approximate shipping fee:-

1. obtain the unit weight by clicking the product image,

2. sum up all the weight of your perspective products,

3. add 0.5kg (for ~1 to 3 items) or 1 kg (for 4 items or up) for carton box and packing material, depending on the item(s) weight and size in your order,

4. check the shipping fee in HKD by using the online postage calculator provided by the HK Post Office at http://www.hongkongpost.hk/en/postage_calculator/index.html    
- if shipping weight is below 2kg, select either Letter (i.e air mail) or Small Packet (package not completely sealed).  Please add HKD15.5 for registration (tracking) service,

- if shipping weight is above 2kg, please select air Parcel or EMS (aka Speedpost) service,

- select your country/destination and input shippin weight, 

- Finally add 3.5% PayPal commission

The following rates (in HKD, 3.5% PayPal commission added) are calculated using the online postage calculator provided by the HK Post Office: 
 

Postage Delivery Time

Assuming no custom clearance delay, your package shall be delivered within the following standard transit time:

- EMS (Speedpost) : 2 - 7 working days
- Air Parcel : 7 - 14 working days
- Registered Air Mail and Small Packet: 14 - 30 working days 

For more information regarding specific delivery standard, pls refer to the following links:-

- EMS (Speedpost) http://www.speedpost.hk/speedpost/index.jsf

- Air Parcel and Air Mail:  http://www.hongkongpost.hk/en/sending_mail/international/index.html 

 

Tracking Your Package

We will provide a Hong Kong Post tracking number after the shipment. Please trace the package with this number either with your country's Post Office or via this website http://www.hongkongpost.hk/en/mail_tracking/index.html

Customs Declaration